Contact New Look on their customer service phone number 0344 499 6690 to enquire about dress sales, to return items of clothing which did not fit and to make a formal complaint about a member of their store staff.
Customer services – 0344 499 6690
Contact New Look customer services on their national telephone number 0344 499 6690 for enquiries about their promotional sales where you can get their dresses, handbags and shoes at discounted prices. However if you have previously purchased an item of clothing which does not fit you can call this helpline for their returns process so that you can claim a refund, although note that you will be unable to exchange items of underwear. Customers with a New Look store card should call this helpline to check the interest rates which currently apply to their credit accounts and to close their card once they have paid off outstanding debts. Likewise if you would like to top up a gift card for a loved one you can call their customer care team to check your balance and to report a missing card, however note that refunds on lost gift cards are processed solely at their discretion.
Phoning New Look on their customer service phone number 0344 499 6690 will cost the same as making a local rate call from anywhere in the UK, which means you will be charged an access fee plus a per-minute rate as stipulated by your telephone network operator. You may phone New Look from 8am-8pm Monday-Saturday and 10am-6pm Sunday although there may be closures during UK bank holidays.
New Look head office – 01305 765 000
Phone the New Look head office on their direct contact number 01305 765 000 to make a formal complaint about a member of their store staff. Likewise if an item of clothing or a handbag accessory broke due to poor quality you can call this helpline to complain if you were not offered a refund under their standard terms. Finally if you believe that you have been unfairly charged on your store card then you can phone this helpline to query your bill.
New Look telephone numbers
|New Look department||Contact number|
|Customer services||0344 499 6690|
|New Look head office||01305 765 000|
Write to New Look
You can write to the New Look customer care department by posting your letters to their Exeter office address:
PO Box 782,